Archive for the ‘ Social Media ’ Category

The Dos and Don’ts of Twitter Hashtags

Twitter HashtagsFirst things first, what are hashtags?  Simply put, they are keywords or phrases used in Tweets to do the following: describe the content of the tweet and generate attention, buzz, and/or a following in their own respective conversations/tweets. Hashtags are important because they allow your tweet to be seen by not only your followers, but by other accounts that search for your hashtag or topic via the platform.

In a social media marketing context, hashtags are essential to engaging and gaining followers. A great example of this is on BET’s @106andpark show.  The show boasts an impressive 4.5 million followers that respond eagerly to their live show hashtags.  This method gains such a positive response because it’s fun and allows followers to be creative.  Interested in more tips?  Below is a list of Dos and Don’ts when using Twitter hashtags in your marketing efforts:

DO…

- Use hashtags for big events or conferences.  What better way to have a large group of people connect? Make sure to advertise via different media outlets  (posters, emails, texts) so everyone’s aware.

- Make your hashtag the most obvious word or phrase.  The easier it is for your audience to find or interact with you, the more response you’ll get.

- Be careful when participating in news-related hashtags.  It’s a great way to gain exposure since there are many participants, however, if not done tastefully (i.e. play on words for serious events concerning death, etc.) it can be a PR nightmare.  Don’t follow in the footsteps of Kenneth Cole and Entenmann’s.

- Respond to tweets using your hashtag.  Retweet and reply – it will engage and encourage users to continue to promote your cause.

DON’T…

- #Hashtag #every #word #in #your #tweet.  In fact, it’s best to keep your hashtag limit to two or less.  Overuse can annoy your followers and in turn, limit the response you get.

- Use a hashtag that has another meaning.  This is especially important when using an acronym for an event.  Make sure to research your hashtag before deciding to use it.

- Use overly long hashtags.  Twitter’s unofficial motto could be “less is more”.  With only 140 characters to get your point across, you want to make it easy for your followers to engage and also leave room for their thoughts when tweeting and retweeting.

- Use words that are difficult to spell.  If it’s easy to misspell your hashtag, typing errors could mistakenly bury it.  Simplicity is key.

Hashtags are a great way to connect with your followers and take your social outreach even further.  Remember these simple rules when utilizing hashtags in your Twitter marketing strategy to use them to their full potential.

What’s your favorite hashtag?  Share with us below!

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Five Questions to Ask Before Developing Digital Content

Five Questions to Ask Before Developing Digital ContentOur digital attention spans last roughly 12 seconds. If you can’t grab someones attention in that timeframe, they are off to the next video, blog post, tweet, etc. As digital content marketers, this trend can be nerve-racking and begs to ask the questions, how do we develop content that not only sticks, but gets our target audience to take action?

Well, if you can answer the following five questions about the development of digital content, you’re off to a good start. (more…)

5 Ways to Spy on your Competitors with Social Media

Staying ahead of your competition is not a new strategy in marketing. But now, thanks to social media, finding out what your competitors are up to is easier than ever before. Here are five ways to use social media to spy on your competitors:

1. “Secretly” follow competitors on Twitter.

If you don’t want to directly follow your competitors on Twitter, there’s an easy way to spy on their tweets without following them. First, make a private list. Next, add your competitors to that list so you can follow along with their posts without letting the whole world know about it. When reading tweets, make note of their messaging style – how often they are self-promoting, how often there is engagement with others and how many links are sent out. These elements of tweets will give you a strong sense of their Twitter marketing tactics, or lack thereof. (more…)

Why Brands Should Not Bail on Corporate Blogs

Marketing and Strategy Meet at the BlogThere have been a rash of posts lately about brands bailing on their corporate blogs in favor of creating content for social channels such as Facebook and Twitter. The University of Massachusetts Dartmouth did a study on corporate blogs and found that 37 percent of Fortune 500 companies maintain a blog, which is down from the 50 percent from last year. Additionally, 74 percent now have a Facebook presence, and 64 percent use Twitter, up from 61 percent and 52 percent, respectively.

Another piece on the subject notes that agencies are also ditching blogs because the content lacks the ability to enhance their brand or image.

I’m here to tell both brands and agencies that they are foolish to do so and simply put, they’re doing it wrong.

(more…)

Social Media Juggernaut LinkedIn Allegedly Hacked

A Russian hacker has claimed to have uploaded 6.5 million LinkedIn passwords to the internet and is looking for help in cracking the passwords. LinkedIn, which has upwards of 150 million users, has not officially confirmed the attack, but has released official messages via their Twitter acknowledging their current investigation of the security breach. (more…)

6 Tips for Executing Social Media Campaigns in Regulated Industries

Stop Sign Driving success for a brand in social media is tough and doing so in a regulated industry is a whole different ballgame.

With rules, regulations and laws to boot, some may steer clear of using social media in these types of environments. However, it can be done and it you be successful. (more…)

The Continuing Reign of Mommy Bloggers [infographic]

Mommy Bloggers are a force to be reckoned with. With the tip tap of their fingers on the keyboard, they can bring awareness to a variety of issues, throw down on a brand or just simple share a story that will touch the lives of many.

A recent infographic by H&R Block showcases the growth of the Mommy Blogger universe as well as highlights some of the most influential in the space. (more…)

Who is Winning the Internet Browser War?

The internet browser war has been well documented and it appears that Google’s Chrome will unseat Internet Explorer as king.

Ask just about any hardcore computer user and I’m sure they will share with you why the prefer Chrome over Firefox or why Firefox’s plug-ins are much more superior than the stuff floating around in the Chrome story. And, good luck if you’re an Internet Explorer fan; you’ll be hit with a barrage of “old school” insults despite the browser holding the number one spot for years.

Well, a cartoon floating around on Google+ today showcases what’s really happening in the browser wars these days (despite ignoring Safari and Opera).

Internet Browser War

As you can see, Chrome is trying to take away marketshare from Firefox while Internet Explorer just sits on the sidelines, sticking to it’s number one place in the market. That’s due to change in the near future and should have Facebook, in particular, concerned.

What browser do you use and why?

How Social Integration Affects The Sales Funnel

Social Media Sales Funnel Social media is, believe it or not, still a fairly new marketing tactic. And businesses are continually trying to harness its power, while constantly trying to understand how to better measure the return on investment. Alone, social media may not be the right way to get potential customers to convert into actual customers. However, when coupled with other marketing tactics (both online and offline), social media can impact other channels, and in turn, the sales funnel.

Social media or social business?

Social media has transformed the way people connect with businesses online. Now businesses can speak to their customers directly, in an instant. And of course, it works the other way around. People can interact with their favorite brands and businesses, as well as complain about their least favorite, and organizations have the chance (and are encouraged) to respond. But talking to people on social networks is only part of social media marketing. Another big part of social media marketing can be referred to as social business: getting people to take an action because of conversations that happen on social networks. (more…)

5 Reasons Why You’ll Be Using Google+ in 2012

One of the most audible complaints about Google+ is the lack of mainstream users and activity.  After all, it’s hard to be social if there’s no one to connect with.

While 2011 will end with the question still lingering of whether or not Google+ will succeed, I think there already are tell-tale indicators that the social service will enjoy mainstream usage by the end of 2012.  (And no, not all of the signs are as obvious as some of this week’s strong-arming efforts, such as  Google+ brand pages being fast-tracked to the top of the SERPs.) (more…)